What to do if Godaddy shuts down your website because it is infected with malware. How do you fix a hacked Godaddy account? Say what? Yes that right surprisingly your hosting company will shut you down if you get infected with malware. That is the sad truth. They will try to pass you off to a partner that will fix your malware problem of course for a monthly fee. The truth is that you don’t have to pay a monthly fee to remove malware and stay protected.
Our service will remove the malware and harden your site for a one time fee! Click here to see our packages. Here is the big problem with being shut down. You cannot go login to your website and run software that will remove the malware. So you are basically stuck. You can however access your cpanel and if you know what malware looks like you can remove it but who know’s that? So you are back to being stuck. Let me outline exactly what the process it to get your website back online.
The first step is to remove the malware. You can get your hosting company to send you a list of the infected files. You can go into your hosting account and remove those files very carefully. The problem with that is you didn’t figure out how they hacked into your site so you will get hacked again as soon as your website is online again. So you have to remove all of the malware then contact Godaddy and they will put your website back online again.
The second step is to harden your website. You have to find all of the backdoors and remove them if you miss just one the malware will come right back and you will me either blacklisted or shut down again. So the key here is to fix it right the fist time or this can be a never ending problem for you and your website. The worst part is if you are a business your clients will lose trust in your website if you have malware problems for an extended period of time. Also don’t forget to update all of your themes, plugins, and WordPress version. We actually will install a completely new version of WordPress that is malware free as a part of the hardening process plus much more. We specialize in malware removal for WordPress and all other types of websites.
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If you are interested in our service you can click here to see our packages and our testimonials page.