Lately we have seen many people from a particular hosting company “Bluehost” get hacked and as a result they get shut down due to malware on their websites. A huge percentage of the types of websites are WordPress. Please keep in mind that any hosting companies websites can get hacked not just Bluehost. Bluehost malware attack is just as common as any other hosting to be attacked. It is very common for bluehost to deactivated any account because of malware. This protects other people on the shared hosting so they don’t get infected.
So what do you do if Bluehost shuts down your website because of malware infection?
The first step is to remove the malware. They will not let your website back online if there is malware present. You have to remove the malware via cpanel or FTP and you cannot use scanners on the website because they have been shut down. This is particularly difficult for people new to malware removal because deleting one wrong file can take your site down. Bluehost malware removal is virtually the same on all hosting accounts.
We offer a WordPress malware removal service that will remove the malware for a one time fee of $99. Many companies will try to charge you monthly for this and it’s really not necessary. Click here to see our packages. We also harden your website to protect it from getting hacked again.
Then once the malware has been removed you can contact Bluehost and they will reinstate your websites. If you have any questions please let me know. Hopefully this will help your Bluehost malware problem and help you get back online.